About Us

The word OGOS implies Online Going Online Services. While choosing our company name, we have selected this name particularly and wanted to be a part of the digital transformation of Business and Industries, especially in Uganda & South Sudan. We are a dynamic team having right skill, knowledge, and attitude with a goal to transform businesses in a professional manner. We, the OGOS team is here to help driving digital transformation of business in Uganda & South Sudan offering end to end solution with Reliable Internet Services, Network Infrastructure & Solution, Software, Mobile Applications, IT & Network Hardware, IoT and Business Intelligence.

Why work for OGOS INNO-Tech Ltd

OGOS believes in culture of values and culture of growth. As an organization, OGOS’s values are based on the principle for us”. At the same time, we believe in fostering meaningful and long-term association with our customers, partners and employees.

A Junior Key Account Manager at an Internet Service Provider (ISP) is responsible for supporting the sales team in acquiring new customers and maintaining relationships with existing ones. He/she assists in promoting and selling the ISP's internet services, ensuring customer satisfaction, and contributing to the achievement of sales targets. Here's a typical job description for a Junior Key Account Manager in our ISP to perform.

Job Summary

The Junior Key Account Manager at our Internet Service Provider (ISP) plays a critical role in acquiring and retaining customers for our internet services. This role involves prospecting, selling, and maintaining customer relationships to achieve sales goals and contribute to the growth of the company.

What you’ll do

• Assist in identifying potential customers and businesses interested in our internet services.
• Participate in sales strategies and outreach efforts to attract new customers.
• Conduct cold calls, lead generation, and initial client meetings to introduce ISP services.
• Provide information, guidance, and assistance to potential and existing customers.
• Address customer inquiries and help resolve any issues or concerns.
• Coordinate with the technical teams to ensure smooth customer onboarding.
• Collaborate with the sales team in preparing and delivering sales presentations and proposals.
• Assist in explaining service features, pricing, and benefits to clients.
• Help with administrative tasks related to sales activities and documentation.
• Support in maintaining relationships with existing customers and ensuring their satisfaction.
• Assist with customer follow-ups and support requests as needed.
• Aid in achieving monthly, quarterly, and annual sales targets and quotas.
• Maintain accurate records of customer interactions, leads, and prospects in the CRM system.
• Continuously learn and stay updated on the ISP's services, features, and technical specifications.
• Be able to assist in explaining different service plans to customers.
• Assist in gathering market intelligence, competitive analysis, and customer insights to improve sales strategies.
• Assist in the preparation of sales reports, forecasts, and other required documentation for management.

Skills & Qualifications

• Bachelor's degree in business, marketing, or a related field is preferred
• 1 to 2 years of proven experience in sales, especially in the telecommunications or internet service industry, is a plus.
• Strong communication and interpersonal skills.
• Eagerness to learn, adapt, and grow within a sales role.
• Basic understanding of sales principles and customer service.
• Familiarity with CRM software and sales tools is a plus.
• Motivated, target-driven, and eager to contribute to the sales team's success.
• Ability to work as part of a team and follow guidance from senior sales professionals.

Additional Requirements

• The specific qualifications and requirements may vary based on the company's size and market,
• A successful Key Account Manager in an ISP should be able to build and maintain customer relationships, understand the technical aspects of the services offered, and effectively communicate the value proposition of the ISP's services to potential customers.
• This role may also involve occasional travel to meet with clients and prospects.

How to apply: